Warranty
SOUKE Offers 30 days return, exchange or refund warranty policy. If you meet any issue on size, fit, quality, personal preference, etc. You can feel free to contact us within 30 days upon the product arrival to get the issue solved.
We Accept Items to be Returned
Under Below Conditions
/ New
/ original tag & package
/ quality issue
Process
/ Step I
Send us email request on your order issue. Make sure within info of your
– Order Number
– Order/Product Issue
– Pictures of the New Product with Original Tags and Package
– Pictures of the Defective Products
/ Step II
SOUKE Team will reply you within 24 business hours with an sound solution like exchange, refund or some other compensation. And offer you RMA Number and Return Shipping address. Please do not return without notifying, otherwise the related cost will be on your side.
/ Step III
Return the item to us, provide us the tracking number and shipping cost, once we confirm receive the returned products, we will process the further process either send out your exchanged items or refund you the related cost within 24 business hours.